This privacy and cookies policy of the Pensão Amor website defines how it processes and protects the data of its users.

  1. Introduction

This privacy policy establishes how the domains and, hereinafter referred as Pensão Amor Website, process and protect the information provided by its visitors. The requested information will serve to ensure the full functioning of the services offered, as well as to improve the browsing experience and the use of our services, and will be used solely in accordance with the provisions of this privacy policy.

  1. About Pensão Amor:

Until the last century, sailors from all over the world thirsting for fun used to disembark at Cais do Sodré. Here there were plenty of bars with names of european capitals and ladies of love willing to love by the hour. It was the bohemian center of the city, where bourgeois, writers, fado singers, spies and prostitutes shared passions.
After a period of decadence and abandonment, Cais do Sodré was reborn with the opening of Pensão Amor in 2011. A bar, which quickly became an icon of a new Lisbon, open to the world, but proud of its identity. After a thorough restoration completed in 2022, Pensão Amor came to life even more and, in mid 2023, opens its doors to a trip back in time: the Madam’s Lodge. This is a unique experience, which invites you to inhabit the harlots’ rooms and discover the never revealed secrets of this old wharf brothel. In every nook and cranny, unusual personal objects, surprising day-to-day business documents, mysterious messages and many surprises reveal the life of the old brothel in the 1960s, at a time when prostitutes could legally practice the oldest profession in the world. But on the horizon loomed Salazar’s threat to ban prostitution in Portugal, which would happen in 1963.Madam’s Lodge marks 60 years since the prohibition of prostitution in Portugal and pays tribute to the life stories of the masters of seduction.

The website Pensão Amor is owned by Pensão Amor, Lda, headquartered at Rua do Alecrim 28c 1dto, 1200-018 lisboa, with TIN: 510068464. The Madam`s Lodge project, communicated and announced in this domain, is owned by Dream street, Lda headquartered at Rua do Alecrim 28c 1dto, 1200-018 lisboa, with TIN: 506844277.

  1. When we collect information:
  • When you visit our Website Pensão Amor;
  • When you become a member of our website;
  • When you subscribe to our newsletter;
  • When you leave us a comment;
  • When you communicate with us on social networks Instagram, Facebook and Google my business;
  • When you contact us requesting information or clarification;
  • When you agree to participate in our surveys;
  • When you register for an event;
  • When you make a reservation;
  • When you pay for your reservation.
  1. Which personal information we collect

Depending on how you use our web pages, we may collect information regarding the following: ·       Name;·       Contact information such as address, telephone numbers and email address;·       Tax information for receipt purposes;·       Bank details, namely NIB or IBAN.

  1. Cookies

We use the following Cookies: Essential cookies – these cookies enable essential functionalities such as security, identity verification and network management. These cookies cannot be disabled. Analytics Cookies – These Cookies help us understand how visitors interact with our website, identify errors and provide better overall analytics.

  1. Google Analytics

We use the Google Analytics service to measure and evaluate traffic through the  public web pages of our website. Google has its own privacy policy, which can be consulted on its web pages.

  1. HubSpot

We use the HubSpot service to store booking data across the entire Mainside group hotel chain to manage the allocation of discounts and promotions. HubSpot has its own privacy policy, which can be found on its web pages.

  1. How we use the collected information

The information collected while browsing our website allows us to:• Reply to the emails you send us;• Periodically send information to the e-mail address provided if you have subscribed to our newsletter;• Billing;• Register and validate your reservations.

  1. Sharing the collected information

The information collected is treated confidentially in accordance with the General Data Protection Regulation (RGPD), in force since May 25, 2018, with no sharing of information on our part.

  1. O Where we keep the information

We store your information on our website, hosted at servers

  1. Your rights

In compliance with the RGDP, each user of our website has the right to cancel the sending of information through our newsletter. To exercise this right, you must click on the “cancel/unsubscribe” link that appears in all our newsletters.

  1. Changes to our privacy policy .

Whenever any changes are made to our privacy policy, those changes will be reported on our website so that you may decide whether you wish to continue receiving information from us or cancel.

  1. Contact us

For any further clarification.


Telephone: + 351 213 143 399

Updated April 2023